Supermarket director

Mena Gourmet • HCMC, Huế City

JOB DESCRIPTION

Develop and implement business strategies, sales plans, and supermarket budgeting.
Analyze the market, customer needs, and competitors to propose growth initiatives.
Monitor sales performance, evaluate effectiveness, and implement improvement measures.
Control revenue, expenses, profitability, and prepare periodic financial reports.
Manage B2B orders, wholesale pricing, and corporate customer policies.
Oversee delivery, receiving, and logistics operations; develop delivery policies and work with logistics partners.
Develop display layouts, ensure brand image standards, and maintain product condition.
Coordinate POSM implementation, activation, and marketing programs at the supermarket.
Manage customer data, handle complaints, and propose solutions to enhance the shopping experience.
Recruit, train, schedule shifts, evaluate, and develop staff performance.
Ensure compliance with food safety, occupational safety, fire prevention, and all relevant legal regulations.
Perform other tasks assigned by the Board of Directors.

Bachelor’s degree in Economics, Finance, Business Administration, or related fields
Minimum 5 years of experience, including at least 1 year as a Supermarket Director / Store Director
Strong knowledge of retail operations, FMCG/F&B, merchandising, pricing, and customer segmentation
Understanding of supply chain management, inventory control, and customer service
Proficient in office software; English communication is an advantage
Skills required: data analysis, planning, organization, team management, staff training, communication, negotiation, and problem-solving
Personal attributes: proactive, responsible, positive mindset, agile, able to multitask

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