1. Introduction 

This Privacy Policy explains how InnoMenas collects, uses, and protects your personal information when you use our app. By using the app, you consent to the data practices described in this policy. Protecting your privacy is a priority, and we are committed to being transparent about how we handle your data. 

 

2. Information We Collect 

We may collect the following types of information: 

• Personal Information: Includes your name, email address, phone number, and other contact details. 

• Usage Data: Such as your IP address, device type, operating system, app activity, and usage statistics. 

• Location Data: With your explicit consent, we may collect location data to provide personalized features and improve app functionality. 

• Transactional Data: Information about payments, subscriptions, or purchases made through the app. 

 

3. How We Use Your Information 

The information we collect is used to: 

• Deliver and enhance app features and services. 

• Communicate with you about app updates, support inquiries, or promotional content. 

• Ensure compliance with legal and regulatory obligations. 

• Analyze usage patterns to improve user experience and optimize app performance. 

• Prevent fraud, abuse, or other harmful activities. 

 

4. Data Sharing and Disclosure 

We do not sell your personal information. Your data may be shared with third parties only under the following circumstances: 

• With Your Consent: When you provide explicit permission for specific purposes. 

• Legal Compliance: To comply with legal obligations, court orders, or governmental requests. 

• Service Providers: Trusted partners who assist in app functionality, such as hosting services or analytics providers, under strict confidentiality agreements. 

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity with continued protection. 

 

5. Security Measures 

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Despite our efforts, no security system is entirely foolproof, and you use the app at your own risk. 

Security practices include: 

• Encryption of sensitive data during transmission. 

• Regular audits and updates to our security protocols. 

• Restricted access to personal information by our employees and contractors. 

 

6. Your Rights and Choices 

You have the following rights regarding your personal data: 

• Access and Correction: Request access to your data and correct inaccuracies. 

• Data Deletion: Request the deletion of your data, subject to legal obligations. 

• Withdraw Consent: Revoke your consent to data collection and processing at any time. 

• Opt-Out: Unsubscribe from promotional communications or limit certain types of data usage. 

To exercise these rights, please contact us at support@innomenas.com. 

 

7. Retention of Data 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it. 

 

8. Children’s Privacy 

The app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. 

 

9. Changes to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated through the app, and continued use after such changes constitutes your agreement to the revised terms. 

 

10. Contact Us 

If you have any questions, concerns, or requests related to these terms or our privacy practices, please contact us at: 

• Email: support@innomenas.com 

• Address: ABACUS TOWER, 58 Nguyễn Đình Chiểu, Đa Kao, Quận 1, Thành phố Hồ Chí Minh, VietNam. 

We are committed to addressing your inquiries promptly and ensuring a secure and positive experience for all users.