A Breakthrough in Retail Technology 4.0
Ho Chi Minh City – Following their impressive debut at the Spring Flower Street opening ceremony, Menas Group has officially deployed two Unitree Go2 Pro quadruped robots, named Meme and Nana, into its service ecosystem. This strategic move marks a significant step in enhancing customer experience through Industry 4.0 technologies, positioning Menas Group among the pioneering enterprises in Vietnam to adopt advanced bio-inspired robotics in retail and services.
Meme and Nana are part of the first batch of five Unitree Go2 Pro robots introduced to the Vietnamese market, reflecting Menas Group’s long-term investment and commitment to technological innovation.
Elevating Customer Experience Through Advanced Robotics
Beyond acquiring cutting-edge technology, Menas Group’s in-house AI engineering team actively trained and developed customized interaction and performance scenarios for the robots. This enables Meme and Nana to function as physical virtual assistants, delivering interactive, intelligent and customer-centric experiences in modern retail environments.
Technology Highlight at the Menas Spring Flower Street Opening Ceremony
At the opening ceremony of Menas Spring Flower Street – Tan Son Hoa, held on January 31, 2026 at Menas Mall Saigon Airport, Meme and Nana captured public attention by performing the traditional New Year “first-footing” ritual. Equipped with 12 joint motors, the robots demonstrated agile movements, dance routines, acrobatics and interactive greetings, creating a unique fusion of traditional culture and modern technology.
Smart Assistants at Mena Gourmet Premium Supermarkets
Following the event, Meme and Nana officially began operations at Mena Gourmet premium supermarkets. Powered by the Intelligent Side-follow System (ISS 2.0), the robots can accompany customers, assist with light item transportation and guide them through shopping areas, significantly enhancing service personalization and efficiency.
Reinforcing Leadership in Retail 4.0
Moving forward, Menas Group’s AI team will continue to upgrade software and expand interaction capabilities, enabling deeper integration of Meme and Nana into service operations and experiential activities. This initiative reinforces Menas Group’s leadership in smart retail and customer experience innovation in the digital era.