Performance Management, Employee Relations & Organization Development Specialist

A. JOB DESCRIPTION

1. Performance Management

• Collaborate with Departments/BUs to develop, review, and update KPIs/BSC systems aligned with company strategy.
• Implement, guide, and monitor KPI execution ensuring transparency, measurability, and feasibility.
• Track and summarize periodic performance evaluation results (monthly/quarterly/annual).
• Analyze performance data to recommend training, development, or organizational restructuring to improve team and individual productivity.
• Propose reward, penalty, and recognition policies linked to performance results.
• Implement periodic and ad-hoc incentive and recognition programs to boost employee motivation.

2. Employee Relations

• Monitor and ensure compliance with Labor Rules, internal regulations, and policies across the company.
• Collaborate with relevant departments to handle disciplinary cases, complaints, and labor disputes in accordance with the law and internal regulations.
• Update, disseminate, and guide employees on HR policies, labor rules, and code of conduct to ensure consistent application.
• Recommend improvements to policies and regulations to enhance compliance, fairness, and internal engagement.

3. Organization Development

• Analyze the current organizational structure; propose organizational models, staffing, and role responsibilities suitable for each development stage.
• Evaluate organizational efficiency through labor productivity, labor costs (COL), and shift mechanisms; propose cost optimization improvements.
• Conduct periodic staffing reviews (every 3–6 months) or as required.
• Collaborate with Training and HRBP teams to identify training needs based on performance evaluation results.
• Support competency framework development and career path planning for different roles.
• Assist in implementing talent and succession planning programs and organizational transformation initiatives.

4. Process & Policy Management

• Participate in creating and updating HR rules, processes, and policies.
• Guide units in policy implementation and control compliance regarding attendance, uniforms, working hours, overtime, etc.

5. Other Tasks

• Participate in internal training sessions organized by the Department/Company.
• Contribute to building a positive, fair, dynamic, and collaborative work environment.
• Perform other tasks assigned by Management and the CEO.

B. BENEFITS

• Salary: 15–22 million VND/month (Gross), depending on experience and competency.
• Lunch allowance: 1.2 million VND/month.
• Full social insurance, health insurance, unemployment insurance according to regulations.
• 13th-month salary, holiday and Tet bonuses, birthday and condolence allowances.
• Premium health insurance and special employee benefits.
• Clear career development opportunities with training and promotion in a professional environment.

C. CANDIDATE REQUIREMENTS

Education:

• Bachelor’s degree or higher in HR Management, Economics, Business Administration, or related fields.
• Solid knowledge of KPI, BSC, competency, performance evaluation, and employee relations.

Skills:

• Proficient in Excel, PowerPoint, data analysis, and reporting.
• Strong communication, presentation, teamwork, and time management skills.
• Systematic thinking, analytical, and solution-oriented skills.

Attitude:

• Careful, honest, fair, and objective in assessments.
• Proactive, ambitious, and continuously improvement-oriented.
• High sense of responsibility and commitment to organizational goals.

Experience:

• Minimum 2–3 years of experience in Performance Management, Organization Development, or HRBP in companies with over 300 employees.

D. WORK LOCATION
Abacus Building, 58 Nguyễn Đình Chiểu, Đa Kao Ward, District 1, Ho Chi Minh City

E. WORKING HOURS

• Monday to Friday: 08:00 – 17:00
• Saturday morning: 08:00 – 12:00

F. CONTACT INFORMATION
Nguyễn Đăng Thông – Senior Recruitment Specialist
Email: recruitment02@menasvietnam.com
Phone/Zalo: 0362-253-888